Your privacy matters to us. This page explains what personal data mines game collects, how we use it, and the rights you have as a player in the Philippines. Please read this policy carefully before using the platform.
mines game is committed to protecting the personal information of all players who access our platform from the Philippines. This Privacy Policy describes how we collect, process, store, and protect your data in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173). By using our platform, you agree to the collection and use of your information as described in this policy. We only collect data that is necessary for the operation of our services and the protection of our players. This policy applies to all users who register, log in, or otherwise interact with the mines game platform from any device, including mobile browsers. We encourage you to read this document in full so you understand exactly how your information is handled.
When you register an account with mines game, we collect personal information such as your full name, date of birth, email address, and mobile number. We also collect financial information necessary to process deposits and withdrawals, including your preferred payment method and transaction history. During your use of the platform, we automatically collect technical data such as your IP address, device type, browser version, and session activity logs. This technical data helps us maintain platform security, detect suspicious activity, and improve the overall user experience for players in the Philippines. We do not collect any sensitive personal information beyond what is strictly required for account verification and regulatory compliance.
The personal data we collect is used primarily to create and manage your account, process financial transactions, and provide access to all games and features on the platform. We use your contact details to send important account notifications, security alerts, and updates about changes to our terms or policies. Transaction data is retained to comply with applicable Philippine financial regulations and to resolve any disputes that may arise. We may use aggregated, anonymised data to analyse platform performance and improve our services, but this data cannot be used to identify any individual player. We will never sell, rent, or trade your personal information to third parties for marketing or commercial purposes.
mines game does not share your personal data with third parties except where required by law or necessary to operate the platform. We may share limited data with trusted payment processors and identity verification providers who are bound by strict confidentiality agreements. In cases where we are legally required to disclose information — such as in response to a court order or regulatory investigation — we will comply with applicable Philippine law. Any third-party service providers we engage are required to handle your data in a manner consistent with this Privacy Policy and the Data Privacy Act of 2012. We will notify you of any material changes to our data sharing practices as soon as reasonably practicable.
We retain your personal data for as long as your account remains active or as required by applicable Philippine law and regulatory obligations. Transaction records are typically retained for a minimum of five years in accordance with anti-money laundering regulations. If you request account closure, we will deactivate your account and begin the process of securely deleting or anonymising your personal data, subject to any legal retention requirements. You may request a copy of the data we hold about you at any time by contacting our support team. We will respond to all verified data access requests within the timeframe prescribed by the Data Privacy Act.
Our platform uses cookies and similar tracking technologies to maintain your session, remember your preferences, and ensure the security of your account. Essential cookies are required for the platform to function correctly and cannot be disabled. We do not use third-party advertising cookies or tracking pixels that share your browsing behaviour with external advertisers. You can manage cookie preferences through your browser settings, though disabling certain cookies may affect the functionality of the platform. By continuing to use mines game after being informed of our cookie practices, you consent to the use of essential cookies as described in this policy.
We implement industry-standard security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our servers is encrypted using secure protocols. Access to personal data within our organisation is restricted to authorised personnel who require it to perform their job functions. We conduct regular security reviews and vulnerability assessments to ensure our systems remain protected against emerging threats. In the event of a data breach that affects your personal information, we will notify you and the relevant Philippine regulatory authorities in accordance with the Data Privacy Act.
As a player based in the Philippines, you have the right to access, correct, and request deletion of the personal data we hold about you. You may also object to the processing of your data or request that we restrict how we use it in certain circumstances. To exercise any of these rights, please contact our support team using the email address provided in the footer of this page. We will verify your identity before processing any data subject request to ensure the security of your account. All requests will be handled in accordance with the timelines and procedures set out in the Philippine Data Privacy Act of 2012.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable law. The date of the most recent revision will always be shown at the bottom of this page. If we make significant changes that affect your rights or how we use your data, we will notify you via email or a prominent notice on the platform. Your continued use of mines game after any such changes constitutes your acceptance of the updated policy. We recommend reviewing this page periodically to stay informed about how we protect your personal information.
Last updated: June 2025. This Privacy Policy applies to all players accessing the mines game platform from the Philippines.
A quick summary of how we protect your data on the mines game platform.
All personal and financial data is stored using industry-standard encryption protocols to prevent unauthorised access at every level.
We never sell, rent, or trade your personal information to third parties for advertising or any other commercial purpose, ever.
Our data practices fully comply with the Philippine Data Privacy Act of 2012, giving you clear rights over your personal information.
You can request a copy of your data, ask for corrections, or request deletion at any time by contacting our support team directly.
If you have any questions about this Privacy Policy or how mines game handles your personal information, check our FAQ page or visit our Responsible Gaming section for additional guidance.